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Transformation of a Japanese Family Business in the Face of Economic Downturn

Transformation of a Japanese Family Business in the Face of Economic Downturn

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As the global economy faces a downturn, many businesses are struggling to stay afloat. In Japan, one family-owned business has been forced to undergo a transformation to survive. Founded over 300 years ago, Daimaru Department Store is a well-known retail store in Japan. However, in recent years, the company has faced numerous challenges, including declining profits and internal management issues. 

Daimaru’s history dates back to the Edo period in Japan, when it was founded by Shigetaka Mimasaka. The company originally specialized in selling kimono fabrics and other traditional Japanese goods. Over time, the business expanded and began selling a wider range of products, including clothing, cosmetics, and household goods. 

In 1928, the company changed its name to Daimaru Department Store and began operating under the new name. Despite its long history and reputation as a high-end department store, Daimaru has struggled in recent years to maintain its profitability. 

One of the main challenges facing Daimaru is its status as a family-owned business. While family businesses have many advantages, such as a strong sense of tradition and loyalty among family members, they also face unique challenges. In the case of Daimaru, internal management issues have been a major obstacle to growth. 

According to industry experts, family businesses often struggle with succession planning and management structure. In many cases, family members may be appointed to key positions within the company based on their familial relationship rather than their qualifications or experience. This can lead to conflicts of interest and poor decision-making. 

In the case of Daimaru, the company has struggled with internal management issues for many years. The company’s complex internal structure has made it difficult to implement changes and streamline operations. In addition, the company’s management culture has been heavily influenced by traditional Japanese values, which can be resistant to change. 

Despite these challenges, Daimaru has taken steps to transform its business in recent years. One of the key changes has been a shift in focus from high-end luxury goods to more affordable products. This has allowed the company to appeal to a broader range of customers and increase its market share. 

In addition, Daimaru has implemented a number of changes to its management structure. The company has brought in outside consultants to help restructure its operations and improve efficiency. It has also appointed non-family members to key positions within the company, in an effort to bring in fresh perspectives and new ideas. 

These changes have not been without their challenges. In particular, there has been resistance from within the company to some of the proposed changes. Some family members have been reluctant to cede control or change longstanding traditions. 

However, despite these challenges, Daimaru has made significant progress in transforming its business. The company has reported improved profitability in recent years, thanks in part to its focus on affordable products and improved efficiency. 

Looking ahead, Daimaru will continue to face challenges as it seeks to maintain its position in a highly competitive retail market. However, by embracing change and adapting to new realities, the company has demonstrated that even the oldest and most traditional businesses can thrive in the modern world. 

In conclusion, the transformation of Daimaru Department Store highlights the challenges facing family-owned businesses in Japan and around the world. While these businesses have many advantages, they also face unique challenges that can make it difficult to compete in today’s fast-paced business environment. However, by embracing change and implementing new strategies, family businesses can overcome these challenges and thrive in the long term. 


Have a management or leadership issue, question or challenge? Reach out to Mister Sivann’s Newsletter – Mister Sivann & The Answer. on LinkedIn or on blog at sivann.com/blog/ 

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